Lease guides
All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.
Excellent - 4.9 out of 5 3543 Verified Reviews
Ian Mancey
Have used Rivervale several times for....
Have used Rivervale several times for Company Vehicles.
Jim Mercer make the process so easy.
price is very competitive and he always gets the vehicles we want.
Just taken delivery of another today, an Audi, driver is over...
View ReviewAdded 12 hours ago
Josh Fuller
Perfect Service, Kyle was fantastic!.
Couldn't rate this company higher. The service we got from the team, but more importantly Kyle was absolutely brilliant.
Start to finish, kept up to date and contacted regularly. Not one email or question went un-answered...
View ReviewAdded 2 days ago
Daniel Y
Good Service..
The whole process of ordering to delivery of the car I was well informed. Unfortunately there was an issue with my delivery but was handled well by Jordan and kept me informed and was sorted quickly. I would happily order...
View ReviewAdded 2 days ago
S Alam
Brilliant Service from Jordan & Rivervale.
Jordan Nailard from Rivervale has provided me with fantastic service and a level of care most companies decline to give you these days. He always went above and beyond and even helped me past his normal working hours when...
View ReviewAdded 2 days ago
Jlm Gillespie
Peugeot 408.
I have been with Rivervale leasing for a few years now and Got a new Peugeot 408 and Jordan nailard and the team couldn't have been more helpful. I had a small problem at the start with a wee dent on the car, which Jordan...
View ReviewAdded 3 days ago
Michael Bayton
Consistent and professional .
As always I receive a great service from Rivervale. They keep me updated with info and strive to ensure I am happy with the service.
View ReviewAdded 7 days ago
Gordon Paterson
Excellent company .
We have used Rivervale on several occasions and the service and care are excellent JAKE is so Helpful and Efficient nothing is a problem to him he is always there for you I highly recommend RIVERVALE Anne paterson
View ReviewAdded 10 days ago
Danire
I was referred to Rivervale by a friend....
I was referred to Rivervale by a friend who said that the service was very good and I was not disappointed. Jim was extremely helpful and explained all the options to me. Even after I had received the car Jim called to ask...
View ReviewAdded 16 days ago
Andrew Fowler
My experience so far has been very....
My experience so far has been very positive. Leasing Customer who has looked after me through this process has been very helpful and courteous.
I enjoying the car immensely
View ReviewAdded 17 days ago
Peggy Cosgrove
brilliant customer service .
extremely courteous and helpful, Kyle looked after me, answering emails with many (mostly inane) questions. cannot recommend enough.
car arrived on arranged day, all shiny and new. would definitely use again.
View ReviewAdded 18 days ago
Lease guides
Excellent - 4.9 out of 5 3543 Verified Reviews
Danire
I was referred to Rivervale by a friend who said that the service was very good and I was not disappointed. Jim was extremely helpful and explained...
Leased a VOLKSWAGEN ID.5 COUPE 150kW Style Pro Performance...
Andrew Fowler
My experience so far has been very positive. Jake Zeegen who has looked after me through this process has been very helpful and courteous. I...
Leased a PEUGEOT 408 FASTBACK 1.2 PureTech GT 5dr...
Peggy Cosgrove
extremely courteous and helpful, Kyle looked after me, answering emails with many (mostly inane) questions. cannot recommend enough. car arrived...
Leased a NISSAN QASHQAI HATCHBACK 1.5 E-Power Acenta...
Terry Bolt
Very impressed with the car and the helpful instruction by the man who delivered it dead on time. Rivervale staff have been exemplary in every...
Leased a TOYOTA COROLLA HATCHBACK 1.8 Hybrid Icon...
Diane
Fantastic customer service. Jordan Nailard was very helpful from start to finish.
Leased a NISSAN QASHQAI HATCHBACK 1.3 DiG-T MH 158...
EVE RODDEN
An excellent service from beginning to end of leasing my new car from Rivervale. Both Jake and Ellie have been super helpful and very efficient...
Leased a TOYOTA C-HR HATCHBACK 1.8 Hybrid Icon 5dr...
Marianne Sharpe
I received an outstanding service. This was my first time leasing a car and all questions were answered thoroughly and quickly. Nothing was too...
Leased a LEXUS UX ELECTRIC HATCHBACK 300e 150kW 72.8...
Ian McCreesh
The company was very good and everything went well.
Leased a VAUXHALL CROSSLAND HATCHBACK 1.2 Turbo [130]...
Mr Tony Carter
Car leased and supported with servicing agreement which has enabled me to get to and from work reliably over the last three years which was the...
Leased a MG MG3 HATCHBACK 1.5 VTi-TECH Excite 5dr
Ashley
Excellent communication and delivery handover.
Leased a TOYOTA C-HR HATCHBACK 1.8 Hybrid Design 5dr...